Are Roof Leaks Covered by a Building Warranty? Must Read

Those of you who own a home that is still under warranty, this information is for you in particular.

Many new homes are built with a warranty attached to some components. For example, your roof or insulation installers may have offered you a 3 yr warranty against leaks. So does this mean there’s no leaks if you can’t see them? No. Some leaks may take years to ‘surface’, therefore there could be a leak in the roof that’s eating into your timber framework and rotting it away as we speak, without you seeing a single sign of it! Are you sure you don’t have trapped water between the membrane and insulation, cracked roof tiles? The majority of leaks will go undetected for some time.

roof leak water infiltration

How can a thermal imaging inspection assist your warranty!

Are you really in the know about what’s behind your walls? A quick scan of your ceiling with our infrared camera will detect any unusual thermal anomalies that could be caused by leaks or latent moisture. You will find the majority of leaks do begin in the roof, unless you have exposed penetrations in the cladding.

We can take a thermal image of any detected issues found in your ceiling to assist your case if you need to make a warrenty claim! This method of early detection could also apply to any other current warranty you have on components in your home.

Call us today for a ‘warranty claim check up’.

(Pic provided by thermal imaging survey)

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Client Comments... (All testimonials can be verified)

$800,000 that was what we had signed up on, it was a huge 5 bedroom house we were going to buy. We received a very professional and prompted service saved us from buying this property which was a leaky home. Nearly every room had a leak or excessive moisture. We can't thank him enough and every home buyer no matter how much they like the house must get this company in to do the Thermal imaging. It may save them hundreds of thousands of dollars like they did for us and stress that would of come with it. John S

As first home buyers we were eager to ensure our investment was going to be a secure one. The inspection and report was thorough and easy to understand, and most importantly uncovered a worrying presence of moisture throughout the house, much of which was not obvious from a purely visual inspection. Thanks for saving us from buying a lemon. Ben H

A late decision to have our house tested for leaks before repainting was very wise. Numerous leaks were found between old pitched and flat roofs on a large build-on. Advice about the flatroof edging was appreciated. A big surprise was the nail hole in the roof above my bed that was letting in water. Money well spent. The inspector was pleasant and very professional in his work. Pauline F

Very Professional, thorough and on time. Priced well. Alex S

The inspector responded to my email query stunningly quickly, and I was so glad it suited him to do the moisture detection inspection on the very same day! Thanks to the thermal imaging device, we were able to see our house had no moisture issues. Yay! He also managed to pinpoint the location of a small leak that had potential of becoming a problem. Now that we know where and how small it is, we can get the roof patched up and not worry about replacing the whole roof. It was a small investment for a peace of mind (in our case, luckily!). If you're thinking of getting your house checked, don't waste your time any longer – call these guys. They are nice to deal with and know their stuff. Mari P

Very thorough inspection - identified a few problems we need to resolve before we list our property for sale, confident will then be a water tight dwelling. Rob F

The service, response time and attention to detail is outstanding. He included us in the whole process with clear explanations. We would definitely enlist his assistance again and recommend him highly. Yvonne R

I contacted an inspector hoping to track a leak in our ceiling. A leak that has survived partial re-cladding of the house, the windows being sealed and plumbers in to inspect the roof. A very prompt informative and professional visit ensued. The inspection discovered the source of the persistent leak. We now feel the integrity of our house will be maintained before any damage occurs. I would highly recommend this procedure. Maxine E

Very professional approach, did a good job. Answered all questions that I had plus offered sound advice. Thanks. Raymond H

Our inspector way very professional at what he does. Efficient, timely and concise. He explained what he is doing and what he finds so that you can get it fixed. Very friendly and approachable. Definitely use him again and would highly recommend his services to everybody that asks. John M

Great job, hidden problems revealed. Saved me buying a “wet” lemon! Peter J

By getting you in I have now a complete peace of mind about my house. One leak was detected & tracked to where it was coming from. Patricia M

We were relieved to have a Technician who was confident and efficient in finding the source of our problem. And as an added bonus we were able to view the areas involved on his monitor ourselves. It enabled us to get the problem fixed with certainty (Has now been done). An efficient service and a technician with integrity. Thank you. Hugh and Raewyn N

Your report helped us knock $20K off the price agreed to with the vendors. So definitely worth it!! The inspector was very patient in explaining how the equipment worked and what his findings were. Will use again on my next purchase. Thanks. Sahjid R

I had fantastic prompt service and would happily recommend him to anybody. Definitely worth it for peace of mind. Karenza H

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